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If you check out OKCupid's page on the Better Business Bureau (BBB) website (which is always a good idea when checking out any company's credibility), you'll find that OKCupid has been slapped with a big, nasty 'F'. Out of 96 complaints filed by members against them, OKCupid completely ignored the BBB's request to resolve the complaints 57 times. This should be a huge red flag to you, dear consumer, that OKCupid's customer service is not their strong suit.Their customer service is so poor that many of their members' complaints and reviews describe it as "nonexistent." One OKCupid member, Kyler from London, Ontario, writes on Consumer Affairs: "Emails have been sent to them weekly, there is no reply.I basically got told over the phone that they don't even check them.
In fact, Ok Cupid claims that you'll see a whole day's worth of activity within a few minutes.A boost puts you ahead of the non-boosting pack in results for a total of 15 minutes." This is something that most of the top online dating service provide but not usually to free members.But does it really work in terms of getting you more attention?After trying the feature, one editor at PCMag admits: A significant number of complaints found on review sites like or Consumer Affairs make it clear that, for these members at least, the matches are less than magical.Said Melissa, one former OKCupid member, on her review: "I tried several dating sites while I was single for about two years, and I thought there was definitely room for improvement on OKCupid.